Please read our Website Terms of Use.

These terms and conditions (“Website Terms”) apply to any use or access of the website (the “Website”). Please read these Website Terms carefully before using the Website. Accessing and using the Website indicates that you have read, understood and accepted these Website Terms. If you do not accept these Website Terms, please do not use the Website.

1. Application

1.1 These Website Terms apply to the information available on the Website (the “Website Content”).

1.2 The Website together with the Website Content is provided by Smile Group Travel (Smile) (“we”, “us”, or “our”).

1.3 These Website Terms, together with the Smile Privacy and Cookies Policy shall constitute an agreement between you and us and shall set out the conditions upon which you may access the Website Content available on the Website.

1.4 These Website Terms apply at any point at which you are using the Website or Services but the provision of the actual Services (i.e. booking a tour) is governed by further terms as set out in the Booking Terms and Conditions. Please see the Smile Booking Terms and Conditions which set out the conditions relating to booking a tour.

1.5 We reserve the right to change these Website Terms and/or the Privacy and Cookies Policy at any time and to notify you by posting an updated version of these Website Terms and/or the Smile Privacy and Cookies Policy on the Website, at which point they will become immediately effective.

1.6 Your continued use of the Website after any changes referred to in clause 1.5 above shall constitute your consent to such changes.

2. Access to the Website

2.1 Access to the Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair, or for reasons beyond our control.

2.2 We reserve the right to, without notice, withdraw the availability of the Website or any of the Website Content.

2.3 We cannot guarantee uninterrupted and/or reliable access to the Website and we make no guarantees whatsoever as to its operation, functionality or otherwise.

3. Permitted use of the Website

You are allowed to view, download and print out Website Content from the Website for personal use only in accordance with these Website Terms. All other copying whether electronic, hard copy or other format is prohibited and all other rights are reserved.

3.1 You shall only use the Website in a manner that is consistent with these Website Terms and in such a way as to comply with all applicable laws and regulations and, in particular, you shall not, nor attempt to:

3.1.1 seek unauthorised access to our network or computer system;

3.1.2 insert or knowingly or recklessly transmit or distribute a virus into our network and computer systems; and/or

3.1.3 assist, encourage or permit any other person to do any of the things described in 3.2.1 or 3.2.2 above.

3.2 You may not create a link to the Website from another website or document(s) without obtaining our prior written consent.

4. Cookies

For information about the cookies used by the Website, please consult the Smile Privacy and Cookies Policy.

5. Intellectual property rights

5.1 All copyright and all other intellectual property rights existing in the Website and Website Content (including, but not limited to, all design, text, graphics and the selection or arrangement thereof) are and remain our property.

5.2 The expression ‘copyright’ shall include the entire copyright, design right, rental right, right to authorise or prohibit lending and data right subsisting now or created at any time.

6. Links to third-party websites

6.1 The Website may contain links to websites owned and operated by third parties. We make no representations or warranties as to the accuracy or completeness of any of the information appearing on such linked websites or as to the suitability or quality of any of their products or services.

6.2 The links to third party websites are provided for your information and convenience only and are not an endorsement by us of the content of such linked websites.

6.3 We accept no liability for any damage or loss, howsoever caused, in connection with the use of or reliance on any information, material, products or services contained or accessed through any such linked website.

6.4 If you decide to link to any third-party website and make use of any information contained on them and/or enter into any contract for the supply of goods or services from such third party, you do so entirely at your own risk.

6.5 You are responsible for checking the terms and conditions of any third party websites that you may visit.

7. Legal advice

The general information and opinions contained on the Website are provided as a general guide only and are not intended to be construed or interpreted as legal or other professional advice. Such information and opinions should not, therefore, be relied upon or treated as a substitute for specific advice relevant to particular circumstances. If you are making a booking please read the Smile Booking Terms and Conditions for additional terms in respect of such services.

Nothing in this clause 7 shall affect your rights under the Smile Booking Terms and Conditions.

8. Liability

8.1 If you are making a booking please read the Smile Booking Terms and Conditions for additional terms in respect of such services.

8.2 While we endeavour to ensure that the Website Content is accurate, complete and up-to date, we make no representations or warranties, whether express or implied, as to the accuracy, completeness or fitness for purpose of such information.

8.3 We make no representations or warranties, whether express or implied, that the Website, Website Content, downloaded or otherwise obtained from the Website, will be free from defects or viruses.

8.4 We exclude any liability whatsoever arising from the use of the Website, to the fullest extent permitted by law. We shall not be liable for any loss or damage whatsoever and howsoever incurred including but not limited to any direct, consequential or indirect loss or damage, or any loss or damage to goodwill or profits or any anticipated loss of savings incurred by you, or loss of data or loss of business opportunity, or economic loss whether arising in tort, contract, equity or otherwise and arising out of, in relation to, or in connection with your access to, use of, or inability to use the Website. We do not exclude our liability (if any) to you for personal injury or death resulting from our negligence, fraud or for any matter which it would be illegal to exclude or to attempt to exclude.

9. General

9.1 The failure by us to insist on any occasion upon performance of these Website Terms shall not thereby act as a waiver of such a breach or an acceptance of any variation of these Website Terms.

9.2 A person who is not a party to these Website Terms may not enforce any of its terms or conditions under the Contracts (Rights of Third Parties) Act 1999.

9.3 Any dispute or claim arising out of or in connection with these Website Terms or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law; and any such dispute or claim (including non-contractual disputes or claims) will be subject to the exclusive jurisdiction of the courts of England and Wales.


What our customers say about us

"A thoroughly enjoyable experience!!"

"Amazing experience for both staff and pupils. The standard of netball was spot on and challenged our girls at the right level. Organisation of the days was great, we got to experience the true culture of our destinations and were looked after very well. A thoroughly enjoyable experience!! Thank you!"

Woodhouse Grove, Netball Tour to New York, Trinidad and Tobago

"Touring with Smile Group Travel earlier in the year was a massive part of our preparation"

"We had a fantastic season, winning the under-18 national T20 as well as getting to finals day for the under-15s.

"Touring with Smile Group Travel earlier in the year was a massive part of our preparation. We put a lot of planning into our tours to ensure our pupils not only get a fantastic experience but also get the top sporting preparation and challenge we want for, from our tours. Everything we try to do is to as high quality as possible for our pupils and Smile certainly help us to make that happen."

Phil Lewis, Director of Sport - King's Taunton, Boys' Cricket Tour: Cape Town

"Excellent experience."

“It was my first time in Barbados and for me, it was a fantastic tour from start to finish! Superbly organised by Don Topley and his team, it provided the right balance between the cricket, organised events, socialising and personal relaxation time. Don's intimate knowledge of the island was a real plus with his island tour being an excellent experience. Well done Smile Group Travel!”

Pete Robson, Over 50s Cricket Festival